FAQ

It may take up to 1 week to receive your order. Please understand that I run the entire store, so I have A LOT to take care of all by myself. You will receive an email when you place your order and when it ships with tracking information. Please allow up to 10 business days for your order to arrive before contacting us. I really appreciate it!

✳ Your order will be shipped within 8 -10 Business days with tracking number

The foundation to every single product is an oil infusion. I place dried herbs into a large jar and fill it with an oil of choice. I will sit anywhere from 4-6 weeks in a cool place to infuse. The end product is a medicinal, beautiful oil that contains all the beneficial properties for your skin!

I only use organic cold pressed avocado, jojoba and coconut oils. There are a few products that have specialty oils like Tamanu or Carrot Seed oil but it is not the majority. I try to limit the PUFAs (polyunsaturated fatty acid) and focus more on mono and saturated oils like coconut, ghee and avocado.

I do use essential oils in some of my products but there are quite a few offerings without them. If they are included, please know they are Plant Therapy organic and used in moderation. I want all my products to be focused on the whole plant medicine that are gentle and non reactive for those who are extra sensitive. If you are interested in a product and want a version without EO, please contact me and I can do that for you!

I do not use any fragrances or chemicals, only essential oils and the oils I use are 100% organic

Please know these are all natural herbal products and do not last as long as store bought skincare. Due to there being some animal sources and the use of hydrosols, if you don’t think you will use the whole product within 6 months, you should store it in the refrigerator for an indefinite amount of time. For best results, store products in a cool, dark place. Make sure to leave the products tightly capped and use only clean, dry fingers or a clean spoon to apply it to your skin. When you expose dirt or water to any natural product that could introduce bacteria into the product and spoil both the products and contaminate your skin! Some things, like body oils, could last much longer like 1-2 years if properly stored.

I urge you to please read every ingredient label thoroughly and know what you are purchasing as to avoid any skin reactions. The ingredients in each product do change at times and you need to be aware of what you are putting onto your skin!

I cannot refund or get returns on orders if you have a skin reaction to an herb or an essential oil, as this is costly to me as a small business. I ask that all my customers do their due diligence and make sure you are being safe and wise with what you are purchasing.

Some products like body oils, serums and scrubs are free from animal products! The majority of salves, balms and butters contain beeswax and some contain grass fed tallow.

ABSOLUTELY! Please email me with any requests and I will do my best to fulfill it!